---
title: "Live Interview Series: Upleveling Your Credential Program with Greg Melia, CAE"
description: "Live Interview Session Recording: Upleveling Your Credential Program with Greg Melia, CAE."
image: https://shop.cloudgeneration.com/hubfs/Live%20Interview%20Series_Greg%20Melia%20Dec%202022.png
---

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LIVE INTERVIEW SERIES:

**Upleveling Your Credential Program**

**From December 7th, 2022**

![Greg Melia, CAE](https://shop.cloudgeneration.com/hubfs/Greg%20Melia.png "Greg Melia, CAE")

Guest: Greg Melia, CAE   
CEO at Customer Experience Professionals Association

![Heather](https://shop.cloudgeneration.com/hubfs/Heather.png "Heather")

Host: Heather McNair  
Chief Customer Officer at  
Cloud Generation

Is your credentialing program leaving opportunities on the table? We chat with thought leader Greg Melia to better understand different credential models and how best to use them (certifications, certificates, stacked credentials, micro-credentials – the list goes on!). Offering different options can ensure you’re serving all segments of your industry – and reaching possibilities you may be overlooking.

Let’s ensure you’re not losing your credential candidates at critical moments of their journey.

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# **Your members' certification deadlines are on us**

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CREDENTIALS DIRECTORY, FROM $150/MONTH

# **Instantly verify members’ certification status**

Embed this easy-to-search, branded member directory to any site.

It automatically updates to make tracking and verification of your members’ credentials a breeze. No more clunky updates, no more manual tracking.

- No more clunky updates, no more manual tracking
- Instantly track, verify, and share certification status with your network
- Multi-layered access via public or private directory

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[![Directory](https://shop.cloudgeneration.com/hubfs/Directory.png "Directory")](https://cloudgeneration.com/products/)

FROM THE EXPERTS

"We are constantly looking to reduce the manual processes in our recertification cycle. We believe that automated solutions will benefit both certificants and staff."

**Mark Moen, CAE**  
**Chief Information Officer, ASCP (American Society for Clinical Pathology)**

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